Insurance law in the Netherlands.

Has your own insurer rejected your claim? Request the written explanation and policy terms used. This video concerns Dutch law.

Identify whether rejection concerns coverage, cause, amount or cooperation. Ask which reports and version of the terms were used.

Keep the policy, notification, photographs and reports. Note what each proves. Before a second expert opinion, have the cost and procedure rules checked.

First complain to the insurer in writing. Explain your evidence and desired solution. The AFM mentions eight weeks for a substantive reply; monitor other deadlines separately.

Check whether Kifid can handle your complaint. Ask what binding advice means. Do not start several proceedings over the same claim at once without advice.

Seek specialist help for high stakes, fraud allegations, an unclear deadline or a settlement to sign. Agree on the work and costs beforehand. The AFM does not resolve your individual claim.

Read the full article and sources. General information does not replace advice about your own situation.